Frequently Asked Questions
Everything you need to know about your Cupids beauty journey.
When will my order ship?
All orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
Are Cupids products cruelty-free?
Absolutely. We are committed to ethical beauty, ensuring that none of our products or ingredients are tested on animals.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I find the right shade for my skin tone?
Each product page features a detailed shade guide. You can also use our virtual try-on tool or contact our beauty experts for a personalized recommendation.